Privacy Policy
Last updated: May 2026
British Gas Alliance (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
Information We Collect
We may collect the following information when you contact us or use our services:
- Contact details — name, phone number, email address
- Service information — details about the service you require
- Property information — address and details relevant to the service
- Website usage data — pages visited, time on site (anonymised analytics only)
How We Use Your Information
We use your information to:
- Respond to your enquiries and provide quotes
- Deliver the services you’ve requested
- Send appointment confirmations and service reminders
- Improve our website and services
- Comply with legal obligations
Data Protection
We take appropriate measures to protect your personal information. We do not sell, trade, or share your personal data with third parties for marketing purposes.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
Contact Us
If you have questions about this privacy policy, contact us at [{{ .Site.Params.email }}](mailto:{{ .Site.Params.email }}).